Privacy Policy

1.1 Account Information

When you create an account or use our Services, we may collect:

• •Email address
• •Username and profile information
• •Phone number
• •Location (city and state)
• •Birth date and gender

We ask for a birth date when an account is created. We use it to confirm eligibility for age-restricted divisions and membership tiers, and to determine whether an account may be created at all. See Section 7.

1.2 Tournament & League Information

When you register for tournaments or leagues, we collect information required to administer the event, such as:

• •Your name and basic contact details
• •Information used to determine division eligibility (for example, age or skill level)
• •Partner or team selections
• •Tournament selections, participation history, and other event-specific details
• •Emergency contact details, and any medical or allergy information the hosting facility requires for participant safety

1.3 Payment Information

When you make a payment through our platform, we collect:

• •Billing information
• •Transaction amounts and history

Payments are processed by third-party payment processors such as Stripe. We do not store full credit or debit card numbers on our systems. Payments relating to a Junior Profile are always made by, and billed to, the adult account holder.

1.4 Technical & Usage Information

When you use the Services, we may automatically collect:

• •Device and browser information (for example, device type and operating system)
• •Log information (such as IP address, timestamps, and usage activity)
• •Device and usage data used for analytics and notifications

Because a child under 13 does not sign in to the Services, we do not collect technical or usage information from a child's device. Any technical information associated with a Junior Profile is generated by the guardian's own use of the Services.

1.5 Information You Choose to Provide

You may choose to provide additional information, such as:

• •Profile preferences and settings
• •Profile photos
• •Tournament performance data
• •Other content you choose to share through the Services

1.6 Junior Profile Information

When a parent or guardian creates a Junior Profile for a child under 13, we collect only what is needed to enroll and safely run the child in a program:

• •The child's first and last name
• •The child's date of birth
• •Skill or rating level, and gender where a division requires it
• •Program registrations, schedules, match results, and standings
• •Emergency contact details and any medical or allergy information the facility requires

All of this is entered by the guardian, not by the child. We do not collect a child's email address, phone number, precise geolocation, photographs, or any content authored by the child, and a child cannot post, message, or upload anything through the Services.

1.7 Information We Process for Facilities

Facilities that use the Services to manage their members, players, bookings, and payments may give us information about the people they serve, for example when they add a player at the front desk or bring their records over from another system. We process that information on the facility's behalf and under our agreement with it, and only to provide and support the Services. The facility decides what it collects and is responsible for giving its own notices and obtaining any consents it needs, including a parent's or guardian's consent where required. If you have a question about information a facility holds about you, contact the facility or email us at info@ggsports.co.

2.1 Provide and Operate the Services

We use your information to:

• •Create and manage your account
• •Register you for tournaments and leagues
• •Organize and manage events, including schedules, brackets, divisions, and check-ins
• •Facilitate partner or team assignments where applicable

2.2 Process Payments

We use your information to:

• •Process registration fees and other payments
• •Handle refunds in accordance with event policies
• •Maintain necessary accounting and financial records

2.3 Communicate with You

We use your information to communicate with you about the Services, including to:

• •Send registration confirmations
• •Provide event updates, schedules, and logistics
• •Deliver results and standings
• •Respond to your questions and support requests

Every communication about a Junior Profile — confirmations, schedules, results, cancellations, and announcements from the facility — is sent to the guardian's contact details. We never contact a child under 13 directly.

2.4 Marketing & Notifications

With your consent where required, we may use your information to:

• •Send information about upcoming tournaments and events
• •Share news about new features, partnerships, or promotions
• •Deliver optional marketing notifications via email or in-app messages

You can opt out of marketing communications at any time by using the unsubscribe link in emails, adjusting notification settings in the app, or contacting us at info@ggsports.co.

We do not market to children. Junior Profile information is never used for marketing or promotional messaging of any kind, and is not used to build profiles for advertising.

2.5 Improve and Develop the Services

We use aggregated and de-identified information to:

• •Understand how users interact with the Services
• •Improve user experience and performance
• •Develop new features and offerings
• •Identify and address technical issues or security concerns

Junior Profile information is used only to run the programs a child is enrolled in and for the internal operations necessary to do so, such as security, fraud prevention, and maintaining the integrity of the Services.

3.1 Service Providers

We work with trusted third-party service providers who help us operate and support the Services, such as:

• •Payment processors (for example, Stripe)
• •Authentication and hosting providers (for example, Firebase, Supabase)
• •Email, SMS, and notification service providers
• •Error monitoring and application reliability providers

These providers process information on our behalf and are permitted to use your information only as necessary to provide services to us.

3.2 Integration Partners

We may share limited information with third-party integrations that support tournament operations, player verification, ratings, or related event services. We only share the minimum information necessary for these features to function. We do not share Junior Profile information with rating or verification partners unless the guardian has separately and expressly consented to that specific disclosure.

3.3 Tournament Facilities and Organizers

When you register for an event, we share necessary information with the hosting facility or organizer, such as:

• •Participant lists
• •Relevant contact details
• •Event-related registration details

This allows them to manage logistics, communicate with players, and run the event. When a child is enrolled in a junior program, the hosting facility receives the child's name, division, schedule, results, and the emergency and medical details you provided, together with the guardian's contact information. The facility is responsible for its own use of that information.

3.4 Legal, Safety, and Compliance

We may disclose your information if we believe it is reasonably necessary to:

• •Comply with applicable laws, regulations, or legal processes
• •Respond to lawful requests from public or governmental authorities
• •Enforce our Terms of Service or other agreements
• •Protect the rights, property, or safety of Good Game Sports, our users, or others
• •Detect, prevent, or address fraud, security, or technical issues

3.5 Business Transfers

In connection with a merger, acquisition, financing, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will take reasonable steps to ensure that any recipient continues to handle your information in line with this Privacy Policy.

3.6 Limits on Sharing Junior Information

Information about a child under 13 is shared only with:

• •The facility or organizer running the program the child is enrolled in
• •The service providers listed in Section 3.1, acting on our behalf and under contract
• •Authorities or others where disclosure is required for the legal and safety reasons in Section 3.4

We never sell a child's information, never share it for advertising of any kind, and never make a child's profile publicly searchable or visible to other players outside the child's own program roster.

5.1 General Retention

We store your information on secure systems operated by us and our service providers. We retain personal information only as long as necessary to:

• •Provide and improve the Services
• •Comply with legal, tax, or accounting obligations
• •Resolve disputes and enforce our agreements

When personal information is no longer needed for these purposes, we will delete or anonymize it within a reasonable period.

5.2 Children's Data Retention Policy

We retain personal information collected about a child under 13 only for as long as reasonably necessary to fulfill the specific purpose for which it was collected. We do not retain children's information indefinitely, and we do not retain it for any secondary purpose.

• •Junior Profile details (name, date of birth, skill level, gender) — kept while the profile is active, and deleted within 30 days after the guardian deletes the profile or 24 months after the child's last program participation, whichever comes first.
• •Emergency contact and medical or allergy information — kept only for the duration of the program the child is enrolled in, and deleted within 90 days after that program ends.
• •Program registrations, schedules, results, and standings — kept while the profile is active so that a child's playing history and ratings remain accurate, and deleted or de-identified when the profile is deleted.
• •Payment and transaction records — these belong to the guardian's account, not the child, and are retained as long as required by tax and accounting law. Where such a record identifies the program a child was enrolled in, we minimize the child's details in that record on deletion.

A guardian can delete a Junior Profile at any time without waiting for these periods to expire. When information reaches the end of its retention period, we delete it securely.

6.1 Access, Correction, and Deletion

Depending on your location, you may have the right to:

• •Request access to the personal information we hold about you
• •Request correction of inaccurate or incomplete information
• •Request deletion of your personal information, subject to legal or contractual obligations

You can also update certain account information directly within the app.

6.2 Marketing Preferences

You can opt out of marketing emails by using the unsubscribe link in those emails or by contacting us at info@ggsports.co. You may also control certain notifications through your app or device settings.

6.3 How to Exercise Your Rights

To exercise your rights or submit a privacy-related request, contact us at info@ggsports.co. We may need to verify your identity before responding and will respond within the time period required by applicable law.

6.4 Parent and Guardian Rights

If you are the parent or legal guardian of a child with a Junior Profile, you have additional rights set out in Section 7.4, including the right to review the information we hold about your child, correct it, refuse any further collection or use of it, and have it deleted.